01
Discover Call
A free 30-minute conversation. We learn about your business, your goals, and where you're currently losing customers online. No pressure, no pitch.
02
Audit & Opportunity Report
We assess your current digital presence and identify the highest-impact improvements — delivered as a clear, plain-English report.
03
Proposal & Plan
A fixed-scope proposal outlining exactly what we'll do, what it costs, and what you can expect. No hidden fees, no surprises.
04
Build, Optimise & Launch
We get to work. You get regular updates. We don't disappear for weeks — we communicate clearly throughout.
05
Report & Retain
Monthly reporting in plain English. We show you what's moving and what we're doing next to keep the momentum going.