It depends on the scope. A Google Business Profile optimisation can be completed in 1–2 weeks. A website build typically takes 3–6 weeks. A full ecommerce audit and optimisation project runs 4–8 weeks for the initial phase. We'll give you a specific timeline in your proposal and stick to it.
We design our process to be as low-friction for you as possible. For most projects, you'll need to be available for the initial call, to review and approve work during the project, and to provide content or assets we can't source ourselves. Beyond that, we handle the work — that's what you're paying us for.
Yes — the majority of our clients are remote. We work with businesses across Australia, the UK, the US, Canada and Ireland. Everything runs smoothly over video call, email and shared documents. Distance has never been an obstacle to doing great work together.
We include clear feedback rounds in every project — so issues are caught and resolved before final delivery. If something genuinely isn't right, we fix it. We'd rather spend time getting it right than have a client walk away unhappy.
Absolutely — and that's often the smartest approach. Many clients start with a Google Business Profile optimisation, see the results, and then bring us in for a website rebuild or ecommerce work. There's no pressure to commit to everything upfront.